Frequently Asked Questions

All of our painters are full time or part time employees.  We do not utilize subcontractors.  We pride ourselves on our team!

Most surfaces will inevitably get dirty with hand prints, oil or just dust.  The best way to maintain your paint is with water and a mild detergent.  Because we use high quality paints and coatings your project will be easy to maintain!  Just wash with soap and water.

All of our projects shall receive a touch up kit once completed.  We will label all paint and identify what color and sheens were applied.  For larger project we will provide a mapping of the product types and colors used. 

Each project that we contract will be assigned a project manager/supervisor.  This will be the point person for the project and manage all production activities.  You won’t have to chase us down to get your answers once your project begins

We will apply your paint per the recommended spread rate the manufacturer recommends in order to achieve the proper mil thickness.  Mil thickness is important to ensure that your paint has a long life for protection and color retention. 

Yes we offer a standard two (2) year workmanship warranty on all of our projects.  Each paint type typically has a limited liability warranty per the manufacturer.  Upon completion of your project we will mail you all the warranties as per our final close-out process. 

Whether it is exterior or interior we take time to make sure your substrates are ready to receive paint.  We may pressure wash or brush dust all substrates prior to paint.  Additionally we will make sure cracks, holes and gaps are filled prior to painting. 

Efflorescence is caused by moisture drawing salts out of the stucco or out of material underneath it, and depositing it on the surface. Thus, it is important to address the source of the moisture as best as possible: cracks, broken wall caps, open chimneys, gaps where trim meets the stucco, etc., must all be considered. Faulty seals between the stucco and door frames/window frames/trim are often problematic, and these should be sealed with quality acrylic caulk.  Once the moisture intrusion problems have been addressed, and all excess efflorescence has been removed from the stucco, a masonry primer or sealer can be applied to the stucco. This will help keep efflorescence from getting out onto the surface, and will also help keep rain water from extracting efflorescence from the stucco.  Use a 100% Acrylic top coat after properly priming.

Yes, generally, glossier paints will tend to resist dirt and mildew than flat paints outdoors.   A top quality exterior paint must be used... interior paint, or lower quality exterior, satin or semi-gloss paints can tend to get dirty outdoors.

Most manufacturers make a range of qualities (1st, 2nd, sometimes 3rd ) of paint for a given type (e.g., interior flat latex wall paint), and generally provide an excellent product with their top-line item.  As for which is "highest quality", it would depend on your perspective, in that paints are evaluated on many properties (hiding, burnish resistance, flow & leveling, sag resistance, block resistance, adhesion over various surfaces, etc.).

You can apply quality latex paints over oil-based, but not the reverse.  However, if you have many layers of oil based paint, stick to using oil on oil.  Some manufacturers of latex products will recommend a primer when going over oil-based paint.

No, the reaction that comes with use of the gloves is related to a substance in the natural latex used in making the gloves.   With latex paint, the "latex" is a synthetic material unrelated to the natural material except that both have a milky-white appearance.